Welcome to Bunny Chat™
If this is your first time to our Bunny Chat™ feature, scroll down the page and learn how it works before you start a chat.
BUNNY CHAT™ is a help line for rabbit issues.
It’s not a customer service chat, or a chat with a licensed veterinarian. If you need customer service, click the contact link at the top of the page. If your rabbit is experiencing a medical emergency, please contact your vet immediately.
This service is designed to answer rabbit care and behavioral questions. We can help with questions about diet, grooming, enclosures, litter training, bonding, nail care, etc. We are happy to answer basic health or medication questions, but you should see licensed vet to get proper advice for an pressing medical issue or emergency.
HOW IT WORKS:
Start a Chat – Simply click on the CHAT NOW button above, or the chat icon at the bottom right of this page to start a chat. Enter your name, email address, and your rabbit’s name and age, and ask a question.
Detailed Questions – If you have a very specific or detailed question, the agent can look up your intake questionaire to get some background on you and your rabbit. If the questions requires a lot of details, the agent may send you another questionaire to fill out.
Phone or Zoom Calls – If the question or situation will be easier dealt with on the phone or with a Zoom call, then you or the agent may request one. If the agent is free, they may jump on a call right away, but in many cases they may ask to schedule a time.
Off Hours – If you have a question during off hours ow while our agents are busy, then the chat will work like text messaging. Your question will be answered when an agent is free. If you’re offline when the questions is answered, you will be notified by email.
MEET OUR SUPPORT AGENTS
Our agents have years of rabbit industry knowlege and experience and they can help guide you on most issues. If they don’t know the answer to your question, they will let you know and help you find answers, sources, and solutions.
DOUGLAS
DOUGLASSince the age of 12 Douglas has owned and trained various small animals including hamsters, guinea pigs and rabbits. Douglas was always amazed by the intelligence and eagerness of small animals to learn tricks. Beginning in 2020 Douglas decided to train his newly acquired baby double maned Lionhead rabbit (Gizmo) NOVICE through EXPERT level dog tricks, based on the Trick dog title certification program provided on DO MORE WITH YOUR DOG website. Douglas was able to train Gizmo 15 CTDI approved dog tricks earning his Novice Trick Dog (NTD) title at the age of 338 days old. Followed by another 12 CTDI approved intermediate and experts level dog tricks which earned Gizmo an Intermediate Trick Dog (ITD) title at the age of just 358 days, listed on DMWYD websites title holders list under “rabbit”. During this time Douglas started a YouTube channel titled Gizmo The Baby Lionhead Rabbit and began posting rabbit tricks training tutorials and tricks videos. Douglas then went on to promote Gizmo’s YouTube channel on social media on various rabbit groups. This is when he realized the pandemic had greatly affected the ability for rabbit rescues to obtain volunteer drivers to pick up and deliver rabbits to and from rescues, vet appointments, fosters and to fur-ever home. Douglas then founded and launched a volunteer group called Bun-Runners. which he advertised and promoted on social media as a free and volunteer service. The news of Douglas’ volunteer work quickly spread throughout social media and as a result, a rabbit training group in UK (Rabbit Training (general)) invited him to be a guess administrator and promotor in February 2021. In the first 12 months the private group increased from 335 to over 19,000 members. With hundreds of hours of research fueled by the desire to improve the quality of life of rabbits worldwide Douglas has become a highly respectable member of the rabbit training & education community.
JULIA
JULIAJulia is a freelance graphic designer and bunny mom. She first got into rabbits when she found a stray wandering in a parking lot. Two weeks after her first successful “rabbit wrangle,” that rabbit surprised Julia with a litter of 8 baby bunnies! You can’t say no to baby bunnies, right? That’s why she had absolutely no choice but to keep and raise them all, and 11 years later, she still has 3 remaining survivors! Those bunnies were the catalyst for Julia getting into the volunteering world and she eventually gained enough experience to become a licensed Educator for SDHRS. She has served as a groomer, bonder, adoption counselor, website designer, transporter and sanctuary foster home to older and compromised bunnies over the years. Although she is surrounded by bunnies, hay, litter boxes and poop at home, she wouldn’t have it any other way.
JENNIFER
JENNIFERJennifer is the Executive Director of San Diego House Rabbit Society, the first and only rabbit shelter in San Diego. She also serves on the board of Harvest Home Animal Sanctuary and San Diego House Rabbit Society. Jennifer started her career in biosciences and then moved to the franchise supplemental education sector. She started volunteering as a hobby with Peninsula Humane Society and the Rabbit Haven over 17 years ago in the rabbit room and working adoptions and then connected with House Rabbit Society and became an At Large HRS licensed education. In 2011, she moved back to San Diego to join her family’s company and started to volunteer with San Diego House Rabbit Society. Her role eventually grew to be the Volunteer Director, Financial Director, and Chapter Manager (all volunteer roles), before she was officially hired on as the Executive Director. During her time off work, she loves spending time with her family including her husband, 2 rescue dogs, Hufflepuff and Liam and 2 rescue rabbits, Becka and Ash.